One of our major brands has developed a handy and easy-to-use app to support all customers with any of their commercial or residential cleaning products – and it’s free!

Numatic, well known for the loveable range of Henry vacuum cleaners, have developed Nu-Assist – an online application with training, maintenance, and troubleshooting support and advice for all Numatic Floorcare products. This is a fantastic value-add benefit that will increase productivity and make life even easier for all of our Numatic customers at Proquip. The app is available for FREE download from the Apple store or Google Play.

Offering the very best in user support content Nu-Assist offers quick and easy assistance from one convenient place and it’s so simple to use. Just scan the QR code of the Numatic product, and you gain access to a whole range of support including videos on how to best work with the machine. The troubleshooting videos also provide an easy guide for a quick fix. If users still need further assistance, the app allows you to get in touch, make a service request and also directs you to your closest Numatic service and sales retailer.

Our Numatic customers will be able to keep up to date with training to make sure they are getting the most out of their machine. Plus, by keeping on top of regular maintenance as the app suggests, you can extend the life and increase the productivity of your machine. The app also includes information on the best accessories for your machine that can be used to improve performance and get the very best results. 



Numatic is the UK’s largest commercial cleaning equipment manufacturer who continues to invest and expand their manufacturing facility, making sure their products are of the best quality while providing great value for money.  Numatic provides cleaning solutions across all industries and around the globe. Their simple formula is the basis of all Numatic Products – Innovation, Quality and Price and we are proud to provide their products to our customers in a variety of industries across New Zealand.

Numatic continues to innovate across all product ranges from the friendly faces of Henry and Hetty to “Ride On” floor scrubbers. New commercial energy saving vacuums provide “Greener” cleaning to all. Compact floor scrubber dryers and HEPA vacuums are raising the standard in cleaning across the board.

Here at Proquip, we carry only the best leading international brands sourced from leading commercial and industrial-grade manufacturers.  Our solutions bring peace of mind knowing the branded products represent the very best in design, innovation and manufacturing quality and that all products are proven internationally.

We stand behind all our products and are here for all of our customers with our Proquip Plus service standard.

For more information on the app click here.

For more information about Proquip and its range of products, visit, call 0800 277678 or email