Warranty Policies

All equipment provided by Proquip comes with a manufacturers warranty which covers defective parts or workmanship over a specified period of time. These time frames are specified by the manufacturer and vary in length across product types.

Please find below, details surrounding the warranty perioids of each brand from Proquip.

All Proquip manufacturer warrantys exclude coverage for fair wear and tear, product misuse and abuse. 

Numatic International

Numatic International Limited warrant to the original purchaser that its products are free of defects in both material and workmanship for the period shown below:-

Product Type Warranty Period
Vacuum Cleaners 2 Years
Rotary Floor Machines 2 Years
Scrubber Dryers 1 Year
Trolleys & Mopping Equipment 1 Year
Individual Accessories and Spare Parts 6 Months

For further detail on the Numatic warranty policy, click here.

 

Pacvac

Pacvac warrants all our machines and machine components against faulty material and / or workmanship for a period of two years from date of purchase (excluding the battery pack and charger of which Pacvac warrants for a period of one year from date of purchase), however the policy does not cover reasonable wear through use of any consumable parts. 

For further details on the Pacvac warranty policy, click here.

 

Santoemma

Santoemma warrant all machines for a period of 12 months from date of purchase by the end user. This warranty covers defective workmanship and parts.

From the 1st of April 2021, Proquip has incresed the time period of Santoemma equipment warranty from 12 months to 2 years. This is exclusive to Proquip. 

 

Stolzenberg

Stolzenberg guarantees the freedom from defects of the delivered products for a warranty period of 12 months from date of purchase by the end user. This warranty covers defective workmanship and parts.

For further details on the Stolzenberg warranty policy, click here.

 

IVO

IVO warrant all powertools for a period of 12 months from date of purchase by the end user. This warranty covers defective workmanship and parts.

 

Blue Evolution

Blue Evolution warrant all steam machines for a period of 12 months from date of purchase by the end user. This warranty covers defective workmanship and parts.

 

Pioneer Eclpise

Please click the following link to view the Pioner Eclipse warranty policy. Pioneer Eclipse Warranty Policy

 

 

If you have purchased a product from Proquip that is within its warranty period and could qualify for a repair under warranty, please fill in the form by clicking here.

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