Yes. Our distribution centre in Wellington stocks a very comprehensive range of spares for current and older models.
We have a network of service agents throughout New Zealand. We are happy to recommend the nearest one to you on request.
Due to a large range of products, we provide pricing on specific products on request.
Yes. We are happy to arrange a demonstration on your site, once we have made an assessment of your requirements, which often requires a site visit first. Contact us on 0800 277 678 to arrange.
HEPA filter stands for “High Efficiency Particulate air filter”. This filter is for filtering out particles contained in an airstream, at high efficiencies.
No, not necessarily. The wattage of a Vacuum Cleaner’s motor measures electrical current, not performance or suction power. The performance of the Vacuum Cleaner depends on the overall design, the filtration, and the air flow.
Using disposable or reusable bags in a Vacuum Cleaner is always recommended. When you place a new bag in a Vacuum Cleaner you are putting in a fresh clean filter that immediately brings the vacuums efficiency back up to its optimum level. Using a vacuum without bags can also be very messy and can block up filters that are hard to clean. A Vacuum Cleaner without bags also tends to develop a smell in the filters that is almost impossible to get rid of without replacing them.
Airflow is what actually does the job when you are vacuuming. Airflow is all about the speed or air moving from the floor tool up the tubes down the hose into the bag through the filter, through the motor and out the side of the machine. If any of these areas have a blockage or restriction then the speed of air will slow, thus creating poor cleaning performance. Airflow is also essential for sufficient cooling of the motor whilst it is running. Poor airflow can result in overheating and eventual failure.
This really comes down to personal preference, some people like the combi nozzle for its weight and usability, other people that are moving between hard floor and carpet a lot like a freeflo nozzle or a wheeled brush foot. Sometimes you might even find one floor tool is better for different types of carpet.
It’s always good when demonstrating a Vacuum Cleaner to have several tools handy, sometimes people might not like a vacuum because it doesn’t feel right to them, it is probably only the floor tool so you can swap it for another and get them to try it again.
Whenever you have a need to suck up dust particles that are harmful to human health, you need to use a certified Hazardous Vacuum. This includes asbestos removal, lead dust removal, pharmaceutical manufacturing cleaning and much more.
If you leave any Polisher sitting on its pad drive when not in use, it will squash down one side of the pad or brush and will eventually ruin it as well as making the machine very wobbly. Always remove pad drive or brush when not in use.
This totally depends on the primary function that you have the machine for. A higher speed is better for high shine polishing and slow speed is better for wet scrubbing and cleaning. As everyone’s need is different, please contact our customer service team on 0800 277 678 for advice on your needs.
This happens when you start the polisher and the machine is not held level. Always ensure that the machine is perfectly level before you start it. Once it is operating you can gently lower the handle and the machine will move to the left. Raising the handle will move the machine to the right.
The Battery Burnisher has a 90-degree tilt deck and the Propane Burnishers feature the RokBak system which allows you to rock the whole machine back 90 degrees for you to access the pad for easy pad change.
A Burnisher works by spinning a special type of floor pad at high speed to create friction on the floor. The friction causes the heat to mould the polish on the floor back to a smooth level surface, thus creating a good reflection.
Basically there are 2 main reasons for this. Firstly, you don’t want to be burnishing any dirt that is on the floor, as this will penetrate the polish and remain there permanently until the floor is stripped and re-sealed. The second reason is that when cleaning/scrubbing a floor, you will be microscopically creating ‘hills’ and ‘valleys’ in the polish, which will require the burnisher to take it back to smooth and level.
We strongly recommend that you clean every time before you burnish. This is because if you burnish a floor that has dirt on it, you will embed it into the floor and the only way to remove it is to strip of the floor coating and relay a new one.
NO! Always only use the dilution recommended on the label of the chemical you are using. if you use to much chemical you will create a chemical residue build up and the floor will become dirty again very very quickly. Chemical residue attracts dirt.
Water is a very helpful cleaning agent when used by its self however the right amount of the right type of chemical will always give a better result. Contact us on 0800 277 678 for help identifying the right floor cleaning program for your application to get the best results.
Generally battery scrubbers are the preferred choice for floor scrubbing. This is due to the total cordless freedom that battery machine offer so when cleaning around obstacles you don’t have to worry about managed a power lead or even worse, running over it! If your application is in large open areas like a school hall, cable option is probably the best fit for you.
This is dependent on many factors such as the size and type of the area that needs to be cleaned, the cleaning frequency and much more. Contact us on 0800 277 678 for help in suiting the best cleaning program for your application.
The answer is definitely yes! Not only does a scrubbing machine clean the floor faster and better, it removes all the water and dirt into an internal tank which you can then dump into a toilet bowl or drain. Mopping tends to push dirt around the floor and you cant collect it as well.
Yes, all the Sweepers in the Stolzenberg range that are battery or fuel powered have active dust control which means when they are sweeping they will suck the dust into the hopper instead of blowing it out the side.
No. Do not sweep up things like this as they will get tangled around the brooms and will wear prematurely or worst case, you could break something.
Yes, certain models can sweep carpet, contact us on 0800 277 678 with your requirements for a recommendation of the most suitable model.
It is important when operating Wet Vacuums and Carpet Extraction Machines, that you allow the vacuum motor to continue running for a few minutes after the cleaning operation has been completed. This allows air to flow through the machine, completely drying it out. Then always leave the tank lid ajar, allowing it to ‘air’. If it is not left completely dried out, this allows condensation to form, which at best will shorten the life of the components and at worst cause component failure. Bad odours can also develop due to bacterial growth in the moist conditions
NO! Always only use the dilution recommended on the label of the chemical you are using. if you use to much chemical you will create a chemical residue build up and the carpet will become dirty again very very quickly. Chemical residue attracts dirt.
Yes you can. Contact us on 0800 277 678 with the model number of your trolley and we can help you with the necessary bits you will need.
No, there is no need to use chemicals with White Magic, just water will provide a fantastic result.